Bulharsko English Hrvatski Crnogorski Srpski SlovenĨina

Quality criteria

Quality criteria for acquiring the Transnational quality label were defined with the aim to identify the quality criteria that will reflect quality of service providers in terms of crowdfunding.

Quality criteria for CF service providers are divided into 2 categories:
  • Criteria for CF service providers (such as IPR experts, marketing agencies, video producers, campaign managers, business plan experts etc.)
  • Criteria for CF platforms

Although, CF platforms are considered as CF service provider, they are looked and evaluated separately from other CF service providers due to the fact they mutually differ a lot, meaning the quality criteria differ for each category.

Defined quality criteria for acquiring the Transnational quality label
Quality criteria for CF service providers Quality criteria for CF platforms
  • No. of successful CF campaigns
  • Success rate (number of successful CF campaigns/total number of CF campaigns*100)
  • No. of total CF campaigns
  • Total value of successful CF campaigns
  • No. of successfully funded CF campaigns on the platform
  • Total no. of launched CF campaigns on the platform
  • Success rate (no. of successfully funded CF campaigns on the platform/total no. of launched CF campaigns on the platform*100)
  • Interactions (how users interact with the platform)
  • Total no. of backers
  • Frauds (how eventual frauds will be processed)
  • Pre-screening of campaigns (before launched on platform)
  • Information on capital adequacy requirements is available on the specific platform
  • Information on data treatment provided before registration (what kind of information is stored and how, the way data privacy and online security are taken care off)
  • Additional services offered by CF platform
  • Specific resolution plans (in case of platform failure)
  • Data aggregation (third party relations managed by the platform)
  • Form of regulation for activities of the platform

Project co-funded by European Union funds (ERDF, IPA)