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Label granting procedure

Label granting procedure

Label granting procedure consists of the following steps:
  1. Service providers go through a set of questions related to the identified quality criteria. Based on their answers, software will calculate their score and display result.
  2. Upon result display, and in case the service provider is eligible for quality label, he needs to provide a formal declaration, under material and criminal liability, on truthfulness of the data provided in the web application. Predefined declaration template must be used and it is available for download to the service providers eligible for obtaining the quality label upon completion of self-assessment procedure. In case of legal entity, formal declaration needs to be signed by the authorised person of the legal entity and in case of freelancers with no legal entity, it is sufficient for that person to sign a declaration. The declaration must be send to the predefined e-mail address of web administrator that will be displayed to the service provider.
  3. Upon receiving the declaration, web administator will proceed with verification procedure. Verification process duration is maximum 10 working days.
  4. Upon declaration verification, service providers will be awarded a transnational quality label. They will receive a certificate via e-mail and they will have the right to use the quality label logo.

Quality label is awarded free of charge for a 3 year period.

All service providers who obtained quality label will be listed in order for CF campaigners to be able to see the ones who met the defined quality standards.

Project co-funded by European Union funds (ERDF, IPA)